A: We guarantees that every set of machines are under rigorous testing before they are delivered to you, to ensure the excellent performance of all products.

A: It is easy to operate the machine according the training video and user manual, the user manual will come with the machine together. And we provide the romote control service if you need.

A: The estimated lead time for dispatch of the machine is 3-5 days. The expected delivery date will depend on the transit time of your chosen courier.

A: We ship to many countries. You’ll find the list of countries when you input your shipping address during checkout. If your country doesn’t appear, contact us at denley.hu@itechsmt.com to see if we can make special arrangements.

A: Yes, you’ll be responsible for any customs, duties, and taxes fees. Each country has its own import policies and fees.

A:The default shipping method is express couriers (e.g. FedEx, DHL, or UPS). If you’d like to receive a quote for a shipping upgrade later on, contact us at denley.hu@itechsmt.com freely.

A: We accept all major credit and debit cards via our secure payment processor.

If you have another payment method in mind, please contact us at denley.hu@itechsmt.com

A:All sales are final. This means we won't be accepting cancellations and refunds of orders under normal circumstances.

A: Because the PC system is comfortable to handle for file import, displaying a lot of useful information, and powerful to do the vision algorythms. The user interface is not reduced and it's easy extendable and software upgrades are easy to apply.

A: Currently we support English and Chinese.

A: Video support. On-line after sales service. Remote control if you can’t solve it by yourself.

A: There is a separator sheet keeping North and West feeder the tapes run on different levels. Some machines have slots to guide the tape under the machine.